If Your Cat Won't Eat It, Get 100% Money Back!
Natural Kitty Dry Food – 100% Money-Back Guarantee
Purchase selected Natural Kitty Dry Food products between 1–31 October 2026. If your cat refuses to eat the food, you may request a full refund, subject to the company's terms and conditions.
Eligible Products
This campaign applies exclusively to the following four Natural Kitty Dry Food products in 800 g and 1.8 kg sizes:
| 4712937602672 | Natural Kitty Seafood Kibble, Fish & Chicken Freeze Dried 1.8 kg |
| 4712937602689 | Natural Kitty Seafood Kibble, Fish & Chicken Freeze Dried 800 g |
| 4712937602702 | Natural Kitty Chicken Kibble, Chicken & Pumpkin Freeze Dried 1.8 kg |
| 4712937602719 | Natural Kitty Chicken Kibble, Chicken & Pumpkin Freeze Dried 800 g |
Terms & Conditions and Refund Process
1. Return Request Period
Customers must submit a return request within 7 days of the purchase date. This offer is valid only for eligible products purchased between 1–31 October 2026.
2. Product Return & Shipping
Please send the product(s) you wish to return, along with the original purchase receipt, to the following address:
PETClub Marketing
Tel. 063-238-9825
Mail Room, G Floor, DTGO CampUs
695 Moo 12, Soi Wat Khlong Palat Priang
Bang Kaeo, Bang Phli
Samut Prakan 10540, Thailand
Important Note: Returns are not accepted at PETClub branches. Customers are responsible for arranging the return shipment and covering all associated shipping costs.
3. Refund Processing Time
A full refund will be processed within 14 days after PETClub has received the returned parcel and completed the product inspection.
4. Bank Account Requirements
The name on the bank account provided for the refund must match the name of the original purchaser.