Update Member Information

Update Member Information
Keep your information accurate and up to date, so you can continue enjoying the best possible PETClub member experience and benefits.
 
If any of your member information has changed, you can submit an update request through the form below. Our PETClub team will review your request and update your information accordingly.
[ Update Member Information ]

What you can update

• Change your phone number
• Update your date of birth
• Update your pet’s date of birth

Please prepare the following information before submitting the form

Change Phone Number

• Current phone number
• New phone number
• Full name
• Photo of your personal ID card for identity verification

Update Member Date of Birth

• Phone number registered with your PETClub Member account
• Full name
• Date of birth you would like to update
• Photo of your personal ID card for identity verification

• Phone number registered with your PETClub Member account
• Full name
• Pet’s name
• Date of birth you would like to update

Submit Your Update Request

Please provide all required information so our team can review and process your request as smoothly as possible.

[ Update Member Information ]

Please Note

• Please make sure all information is correct before submitting the form.
  
• PETClub may contact you if additional information is needed for identity verification.
  
• Processing time may vary depending on the information provided and the review required.